Dataction’s 24x7 corrective and proactive support service ensures that client’s internal and customer facing applications are always operational and performing optimally. This allows clients to continuously scale up and use technologies that increase the agility & efficacy of their services and reduce ramifications. Our deft services help clients achieve significant improvement in end user satisfaction and system availability through:
- ITIL based Level 1 and Level 2 support
- Client centric highly customisable support model
- SLA bound proactive and reactive measures
- Knowledgeable and responsive team with passion to deliver great customer service
- Network Operations Center