VCC Services

Dataction’s Virtual Captive Centre (VCC) services offer a new way of leveraging offshore talent in India. It offers the control and cost efficiency of an owned captive center and the flexibility, agility, and risk avoidance in a traditional third-party offshoring engagement.

With the advent of digitization and technological disruptions, VCC is redefining the way global companies leverage talent pool across the globe. Earlier, VCCs were setup exclusively with the aim of achieving cost arbitrage over the traditional outsourcing model, however; over the years, this has gradually evolved and today VCCs are an integral part of the organization, leading mission critical deliveries and innovation. These centers are no more low-cost resource center but a self-sustaining center of excellence delivering innovation, quality, and strategic value.

In the past decade, many global companies have established VCC in India as the country is seen as a land of opportunities with a highly skilled talent pool that guarantees the best return on the information technology investment. Read Article

Dataction provides a comprehensive suite of end-to-end VCC services from design and set-up consulting to talent, infrastructure, and business support services assuring enterprise integration and operational excellence. We have helped clients right from the decision-making phase to the delivery phase, enhancing 'time to value' and neutralizing the known risks associated with setting up globally distributed teams.

Want to know if Virtual Captive is a suitable model for your business?

Check out our inhouse evaluation tool which helps leaders decide their preferred way of engagement based on various macro and micro parameters. Click

J2TT plans to build a strong technology workforce in the next 18 months to build world-class travel software solutions. The state-of-the-art 16,000 sq ft space will operate in a Virtual Captive Centre (VCC) model, which will be powered by Pune-based Dataction Analytics. Read Article

Dataction owns and operates Jet2 Travel Technologies Pvt Ltd which is a VCC for and Jet2 Holidays, UK’s 3rd largest airline and 2nd largest tour operator. Please visit to know more.